Frequently Asked Questions
Everything you need to know about your Kompsós experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At Kompsós, we prioritize ethical craftsmanship. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure a lower environmental impact.
How do I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.